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COVID-19 has changed veterinary visits

Veterinarian clinics weren’t designed for clients waiting in their cars.  Most clinics request their clients call them upon arrival to check in. A single office visit could take up to 6 phone calls.  Let us help by adding a mobile check-in option and messaging for office visits or prescription refills. 

Easily add our service to your existing software

Mobile Device Check in

Clients check in from their car using a mobile device when they arrive for a doctor visit, animal drop off,  or to pick up a prescription.  They can see their place in line, too. 

Online Refill Requests

Keep your staff off the phone.  Clients can go to your website and request prescription refills for pickup or mailing from the comfort of their home

Clinic Dashboard

With our unique dashboard, your clinic staff will be able to see who’s waiting outside, what they’re waiting for, and text message them with updates. You can even send payment request links.

Fully Customizable

We fully customize each clinic installation and you don’t have to change your current veterinary practice management software.

Keep your staff off the phones for increased productivity

Our check-in and prescription refill feature is designed to free your staff from making endless phone calls for each visit. Easily send messages to your client’s phone.  Let them know the doctor is ready to see them,  send customized credit card payment links, or let them know it’s okay to bring their animal to the door.

Get a unique overview of the days business 

Get a simple dashboard overview of your practice each day.  Who’s waiting outside, and what for.  What kind of car they’re in, medication requests, hospitalization and boarding animals in your care, and more.   Audible and visual alerts notify you when of new check-ins or messages. 

Want More Information?

 

We’d love to speak to you about our new solution for veterinary clinics and animal hospitals.  Please call us at 562-308-1483, schedule a demo by clicking here, or fill out the contact form below. We look forward to talking to you!

 

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How It Works

This is how it can work for you and your clients and their furry friends

When your clients arrive they can check-in on their mobile device where they'll be able to see their place in line. Check-in is quick and easy. No accounts to create, no apps to download. Your staff  keeps track of clients throughout the visit and will be alerted that a new furry friend has arrived. We'll supply window signs with a scannable QR code for clients to easily get to their check-in page.   View Sample Check-In Screen.

With telephone check-in it's a challenge to manage your patients when they're not in the building.   Forget post-it  notes and file shuffling. There's a new way.  Manage office visits, boarding,  and prescription refill requests on an easy to read dashboard.

 

Your office staff is in control with a complete overview of who's waiting and what they're waiting for. You'll receive pleasant audible and visual alerts when someone checks in or sends a message. While moving about the clinic, staff can use their mobile device or a computer to keep track and contact clients.   View Sample Dashboard.

Countless phone calls for prescription refill requests can needlessly tie up your staff.   We help you eliminate phone calls for not only client check in, but prescription refill requests.

When a client needs a prescription refill, they can simply go to your website and request it online.  Your staff is instantly notified of all requests and can process them accordingly.

 

When a refill is requested or completed, your client gets notified via email with just a click. When it's time to pick up the refill, there's a special check-in option for  medication pickup. Prescriptions can also be mailed to them as well.  View Prescription Refill Request Screen. 

Text messaging your clients is built into the clinic dashboard.  Once a client is checked in, they'll get an automatic Thank you message.  And it's easy for your staff to message them to let them know they're up next, or send them a customized credit card payment link to collect payment.


Optional two-way messaging allows your clients to message back.   Our goal is to reduce the number of phone calls.   After all, the most important call remains the doctor consultation which is not meant to be eliminated.    View Messaging Example.

We don't replace your current software-- we enhance it! Easily add our features with no hassle.

View Pricing Information

We have simple, up-front pricing and no long-term commitments are required. 

 

Even once this pandemic is over, you’ll still find our mobile check-in options, messaging,  and prescription refill requests essential. 


Service plans are available for clinics with 1 or 100+ locations and come with super easy web based training .

 

 

See How It Works

Watch our quick 1-minute video to see how the service can help your staff and clients.

  

 

If you’d like a more in-depth look at how the service works, schedule a personal demo by clicking here

 

 

 

 

Get a Personalized Demo

If you’d like to find out more about our services and get a personalized demo you can schedule this online with our consulting team.  

 

Each installation of My Vet Services is customized for every clinic so you can choose just what you want to offer and we’ll have you up in no time. 

 

My Vet Services is easily adaptable after Coronavirus 

We created this service to assist animal hospitals during the COVID-19 situation, but we’re already adapting the service to help animal hospitals as soon as everyone’s healthy and life goes back to normal. 

Online Check-in

Online Prescription Refills

See how busy the clinic is

Discusion boards with fellow animal hospitals

Integration with veterinary practice management software

Online patient forms

Online appointment scheduling

Coronavirus has changed the way you do business

Animals hospitals weren’t designed for people waiting in their cars and not entering the building.  Let us help you make it easier for both your clients and staff using the one thing they love almost as much as their pets – their mobile phones. 

Benefits

Benefits For You

Benefits For Your Clients