When your clients arrive they can check-in on their mobile device where they'll be able to see their place in line. Check-in is quick and easy. No accounts to create, no apps to download.
Your staff keeps track of clients throughout the visit and will be alerted that a new furry friend has arrived.
We'll supply window signs with a scannable QR code for clients to easily get to their check-in page. View Sample Check-In Screen.
With telephone check-in it's a challenge to manage your patients when they're not in the building. Forget post-it notes and file shuffling. There's a new way. Manage office visits, boarding, and prescription refill requests on an easy to read dashboard.
Your office staff is in control with a complete overview of who's waiting and what they're waiting for. You'll receive pleasant audible and visual alerts when someone checks in or sends a message. While moving about the clinic, staff can use their mobile device or a computer to keep track and contact clients. View Sample Dashboard.
Countless phone calls for prescription refill requests can needlessly tie up your staff. We help you eliminate phone calls for not only client check in, but prescription refill requests.
When a client needs a prescription refill, they can simply go to your website and request it online. Your staff is instantly notified of all requests and can process them accordingly.
When a refill is requested or completed, your client gets notified via email with just a click. When it's time to pick up the refill, there's a special check-in option for medication pickup. Prescriptions can also be mailed to them as well. View Prescription Refill Request Screen.
Text messaging your clients is built into the clinic dashboard. Once a client is checked in, they'll get an automatic Thank you message. And it's easy for your staff to message them to let them know they're up next, or send them a customized credit card payment link to collect payment.
Optional two-way messaging allows your clients to message back. Our goal is to reduce the number of phone calls. After all, the most important call remains the doctor consultation which is not meant to be eliminated. View Messaging Example.
Are you trying to accept credit card payments over the phone? Calling your client, writing down the credit card number, manually entering it at the terminal, then having to shred the paper to stay PCI compliant?
We have a better way! My Vet Services allows you to send a payment request to your client right from your MVS dashboard so they can securely enter their credit card information and pay for their services. You'll have a complete listing of all your transactions through our included transaction gateway.